Information is presented in 12 understandable, quickly-read chapters. Chapter titles include: “Everyone on your medical team is of equal importance, but you are more equal than anyone.” “You may find value in asking of this time, ‘What am I being told?'” and “You can use this time for all it's worth, and it can be worth a great deal.” Used regularly by many hospices and hospitals as well as individuals and families. Also, drawing upon his own experience as the caregiver for a seriously ill family member, as well as the experiences of many others, Jim Miller offers a series of twelve practical, affirming ideas to help people deliver the best possible assistance to those they care for. Ideas include, “Treat the other as the equal he or she is,” and “Establish your boundaries.”